FAQs

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  • adoor is the platform to track your house move and the rest of the chain online.

    Whether you’re buying, selling or both, see every stage of the process in one place. From appointing your estate agent, all the legal steps, right through to moving into your new home.

    Do it all through adoor.

  • adoor is for everyone involved in the home buying/selling process:

    Home Buyers, Sellers, Estate Agents, Conveyancer (Property Lawyers), Mortgage Brokers, Surveyors and Removals Companies.

    Transparency and clarity are key to a stress-free house move, and by having a central source of truth means everyone is aligned and doesn’t need to chase.

  • Super simple - head to app.adoor.co.uk to sign up and get started in 3 minutes.

    You can also find our User Guides for quick tips on how to use adoor.

  • For Movers:

    No! Movers, your account is free (Hurrah!) We believe as you already pay fees to your conveyancer, estate agent and other professionals, we don’t want to add another fee you need to pay.

    For Conveyancers and Estate Agents:

    Yes! (You can find out more about our pricing here) A small fee we know represents great value for money in the ease to track all your cases and the time saved when everyone’s on the same page.

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  • No catch! adoor is free for Movers, as the Conveyancer (Property Lawyer) and Estate Agent pay a fee to track your property through adoor.

    For the Property Professionals there’s no long contract, you pay per transaction. So when you win, we win!

  • If you are a property professional and can't find or see the information for the property.

    Please contact us at help@adoor.co.uk or our whatsapp and we will get back to you as soon as possible.

    If you are a mover (buyer or seller) if there's something you think is missing, please contact your property professional and they can check this for you

  • adoor is the central platform connecting the Movers (Property Buyer and/or Sellers), the Conveyancers, Estate agent and the Mortgage Broker/ Lender. As everyone is connected to the property transaction it is collaborative and clear for all.

    Automated notifications mean everyone is aligned when a stage is complete and are updated when the next stage is due.

  • Never before have Movers, conveyancers, estate agents and mortgage brokers been able to come together in one platform to track the process of a property transaction.

    See the whole process in one place, know when the next stage is due and find answers at every stage of the process to help you understand what’s going on and why.

  • Right now, adoor is designed for property transactions in England and Wales.

    The way property transactions work in Scotland and Northern Ireland work is slightly different and we’re working hard on building the system to support the different processes.

    Are you moving in Scotland and would like to open adoor? Please email hello@adoor.co.uk

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  • adoor currently is available for all property transactions in England and Wales.

    If you are moving in or to Scotland please email us at hello@adoor.co.uk and we'll do our best to help.